SHIPPING & DELIVERY
- Orders are processed within three business days.
- This is a general guide, and delays may be caused by natural disasters, inclement weather, war, public holidays, and other factors outside of our control.（If there is a delay in delivery, we will make every effort to communicate with the shipping company and try to resolve the issue.）
- The recipient will be responsible for any import taxes, customs duties, and fees associated with the recipient’s country/territory. These costs vary depending on local law.
- edaiser’s item will be shipped from Guangdong Province, China to countries all over the world.
Currently, edaiser’s item support ships to the countries/regions in the following list. We plan to expand to more countries/regions in the future.
Please note: For the following countries with free shipping, the order amount must exceed $40.00，Orders below this amount will be charged $15 shipping.
|
Country/Region |
Estimated Delivery Time |
Shipping Cost |
|---|---|---|
|
United States（Except Puerto Rico），Canada, Mexico |
Time |
Free |
|
Other Country and Region |
Time |
No delivery |
WILLIBE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once youreceive your order. lmport taxes, duties and related customs fees may be charged once your order arrives at its finaldestination, which is determined by your local customs ofice. Payment of these charges and taxes are your responsibility andwil not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. lf an order gets stuck at customs, sent back or even lost duringthe delivery process. we apologize! The postal service is out of our control. However, in cases like this, because the packagesare insured, we wil send you a new package with quicker shipping and full tracking, if possible. Please see our refund andreturn policy for when these might be applicable to shipping situations.
My product was lost in transit. What should I do?
We’re so sorry to hear that! If you feel that your package is lost or missing, please contact support as soon as possible. We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information, it will take 1 to 3 business days to process. We will do our best to handle your case quickly.